The person the checked my car in was not happy to see me, she also told me she
Would do me a favor this time, I did not have enough miles on my new car for Chevy to reimburse them, I had explained that I was going to Florida, she said I could get the oil change done in Florida, I said at Disney, that's when she said she would do me a favor, then first come first served, I called for an appointment and was told they would not take one, so she told me that after I showed up at 6:30 am it might be a while, I expressed my disapproval. Now she also said it was to soon to rotate my tires and she would not do that part of the service, I reminded her that I was driving to Florida, she said no tire rotation. So when my tires don't wear evenly I hope you take responsibility and replace them, you did not do the service, also I hope Chevy knows, for multiple reasons. I have not been able to get the scratch on my car painted because they say that even if I make an appointment for a month from now, they might not get to it for a few days after I drop it off. I left Ford because, I was unhappy after buying 5 Ford's, and my children buying Ford's they did not want my business, Porter has been worse so far, she did me a favor, and would not do the tire rotation. Not being able to get my new car repaired from you body shop. Please print this. Show all managers, your management team is terrible, you have Great salesman, with great personalities, and your management team needs to be replaced.
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Porter Chevrolet service team would like to thank you for coming in and we hope to see you again in the near future.
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Porter Chevrolet sales team would like to thank you for coming in and we hope to see you again in the near future.
Our time looking fora car was great. Randy Day was very knowledgeable and answered all the questions we needed to help us make an informed decision. Needless to say, we drove off with a 2017 Trax LT. Thanks to Frank in finance as well. We will be coming back soon, we hope, to get the suburban of our dreams! Thanks much. Eric and Daniela
Eric, we appreciate your kind words. The entire team at Porter Chevrolet thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
I got my driver seat fixed due to the metal bars sticking through the padding, it has only been a few weeks but I can already feel the bars again.. this is not a reflection on the dealership just the products.
Justin, thank you for this information. We appreciate your business and will be sure to share your comments with our team. We hope to see you in the future, and please don't hesitate to contact us to discuss your comments in greater detail. Thanks again.
Nancy, thanks for taking the time to share your experience with us. We appreciate your feedback as it helps us continue to grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to provide more details.
We love hearing feedback from our customers and are glad that your visit went so well! We pride ourselves on providing top of the line customer service and love knowing that we've succeeded in this effort. Please feel free to contact us if you have any questions. Thanks again!
Dorrita, we appreciate your kind words. The entire team at Porter Chevrolet thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!